NEW ISO ISOIEC20000LI EXAM PREPARATION | ISOIEC20000LI TEST QUESTIONS ANSWERS

New ISO ISOIEC20000LI Exam Preparation | ISOIEC20000LI Test Questions Answers

New ISO ISOIEC20000LI Exam Preparation | ISOIEC20000LI Test Questions Answers

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Tags: New ISOIEC20000LI Exam Preparation, ISOIEC20000LI Test Questions Answers, Valid Test ISOIEC20000LI Tutorial, Exam ISOIEC20000LI Study Guide, Vce ISOIEC20000LI File

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ISO Beingcert ISO/IEC 20000 Lead Implementer Exam Sample Questions (Q86-Q91):

NEW QUESTION # 86
Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on the scenario above, answer the following question:
How should Colin have handled the situation with Lisa?

  • A. Promise Lisa that future training and awareness sessions will be easily understandable
  • B. Extend the duration of the training and awareness session in order to be able to achieve better results
  • C. Deliver training and awareness sessions for employees with the same level of competence needs based on the activities they perform within the company

Answer: C

Explanation:
According to the ISO/IEC 27001:2022 standard, the organization should determine the necessary competence of persons doing work under its control that affects the performance and effectiveness of the ISMS. The organization should also ensure that these persons are aware of the information security policy, their contribution to the effectiveness of the ISMS, the implications of not conforming with the ISMS requirements, and the benefits of improved information security performance. The organization should also provide information security awareness, education, and training to all employees and, where relevant, contractors and third-party users, as relevant for their job function. The awareness, education, and training programs should be planned, implemented, and maintained according to the needs of the organization and the results of the risk assessment and risk treatment.
Therefore, Colin should have handled the situation with Lisa by delivering training and awareness sessions for employees with the same level of competence needs based on the activities they perform within the company.
This would ensure that the content and the language of the sessions are appropriate and understandable for the target audience, and that the sessions are effective and efficient in achieving the desired learning outcomes.
By doing so, Colin would also avoid wasting time and resources on delivering sessions that are too technical or too basic for some employees, and that do not address their specific information security challenges and responsibilities.
References:
* ISO/IEC 27001:2022, Clause 7.2 Competence and Clause 7.3 Awareness
* ISO/IEC 27002:2022, Clause 7.2.2 Information security awareness, education and training
* PECB ISO/IEC 27001 Lead Implementer Course, Module 4: Leadership, Commitment, and Support of Top Management.


NEW QUESTION # 87
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope.
The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determinedthat this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. in which category of the interested parties does the MR manager of Operaze belong?

  • A. Positively influenced interested parties, because the ISMS will increase the effectiveness and efficiency of the HR Department
  • B. Negatively influenced interested parties, because the HR Department will deal with more documentation
  • C. Both A and B

Answer: B

Explanation:
According to ISO/IEC 27001, interested parties are those who can affect, be affected by, or perceive themselves to be affected by the organization's information security activities, products, or services.
Interested parties can be classified into four categories based on their influence and interest in the ISMS:
* Positively influenced interested parties: those who benefit from the ISMS and support its implementation and operation
* Negatively influenced interested parties: those who are adversely affected by the ISMS and oppose its implementation and operation
* High-interest interested parties: those who have a strong interest in the ISMS and its outcomes, regardless of their influence
* Low-interest interested parties: those who have a weak interest in the ISMS and its outcomes, regardless of their influence In scenario 5, the HR manager of Operaze belongs to the category of negatively influenced interested parties, because he/she perceives that the ISMS will create more paperwork and documentation for the HR Department, and therefore opposes its implementation and operation. The HR manager does not benefit from the ISMS and does not support its objectives and requirements.
References:
* ISO/IEC 27001:2013, clause 4.2: Understanding the needs and expectations of interested parties
* ISO/IEC 27001:2013, Annex A.18.1.4: Assessment of and decision on information security events
* ISO/IEC 27001 Lead Implementer Course, Module 2: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001
* ISO/IEC 27001 Lead Implementer Course, Module 4: Planning the ISMS based on ISO/IEC 27001
* ISO/IEC 27001 Lead Implementer Course, Module 6: Implementing the ISMS based on ISO/IEC 27001
* ISO/IEC 27001 Lead Implementer Course, Module 7: Performance evaluation, monitoring and measurement of the ISMS based on ISO/IEC 27001
* ISO/IEC 27001 Lead Implementer Course, Module 8: Continual improvement of the ISMS based on ISO/IEC 27001
* ISO/IEC 27001 Lead Implementer Course, Module 9: Preparing for the ISMS certification audit


NEW QUESTION # 88
A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

  • A. No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system
  • B. Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality
  • C. No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team

Answer: B

Explanation:
According to the ISO/IEC 27001:2022 standard, an internal audit is an audit conducted by the organization itself to evaluate the conformity and effectiveness of its information security management system (ISMS).
The standard requires that the internal audit should be performed by auditors who are objective and impartial, meaning that they should not have any personal or professional interest or bias that could influence their judgment or compromise their integrity. The standard also allows the organization to outsource the internal audit function to a third party, as long as the criteria of objectivity and impartiality are met.
Outsourcing the internal audit function to a third party can be a better option for small organizations that may not have enough resources, skills, or experience to perform an internal audit by themselves. By hiring an external auditor, the organization can benefit from the following advantages:
* The external auditor can provide a fresh and independent perspective on the organization's ISMS, identifying strengths, weaknesses, opportunities, and threats that may not be apparent to the internal staff.
* The external auditor can bring in specialized knowledge, expertise, and best practices from other organizations and industries, helping the organization to improve its ISMS and achieve its objectives.
* The external auditor can reduce the risk of conflict of interest, bias, or influence that may arise when the internal staff audit their own work or the work of their colleagues.
* The external auditor can save the organization time and money by conducting the internal audit more efficiently and effectively, avoiding duplication of work or unnecessary delays.
Therefore, outsourcing the internal audit function to a third party is acceptable and often preferable for small organizations that are implementing an ISMS based on ISO/IEC 27001.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements, Clause 9.2, Internal audit
* ISO/IEC 27007:2023, Information technology - Security techniques - Guidelines for information security management systems auditing
* PECB, ISO/IEC 27001 Lead Implementer Course, Module 12, Internal audit
* A Complete Guide to an ISO 27001 Internal Audit - Sprinto


NEW QUESTION # 89
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the
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